Effective 5 October 2026 · Version dcf-terms-2026-10-05-v1
Our seven-day problem refund policy
We offer a full refund of the affected purchase for a verified duplicate charge, a defective original file, a material mismatch with the product description at purchase, or failed delivery. Report the issue within seven calendar days of delivery, or within seven calendar days of payment if the product has not been delivered. Include your purchase email, order reference, model and a short description of the problem. Email shaolong@bytefusionlabs.us; do not send card details or passwords. Your statutory rights remain available. This voluntary seven-day policy does not shorten mandatory rights or prevent us from considering a later request under those rights.